Warranty Policy

We guarantee the quality of the products of "ALLOYWORKS" for a period of 12 months from the factory date. If there is an issue with product quality or if it cannot be used as it is intended to be used during the warranty period, you can return the product free of charge. We will not, however, assume responsiblity for any other fees or losses.

Before shipping out, all goods have been double verified by alloyworksplus.com. Our test engineer will check for quality, including check the basic function, the appearance, the packing, the necessary accessories.

Unfortunately, if any of the following apply, your order will not be covered by our warranty.
(1) The product has been disassembled without authorization and/or reassembled or reconstructed thereafter;
(2) Damage to the product were caused in the installation process;
(3) The product was not used according to the instructions in the installation and maintenance manual, or the product is damaged by human factors.